| Abstract: |
This work presents REDEmpatia (DEREmpathy, in English), a digital educational resource designed for teachers, aimed at promoting Socio-Affective Competence of Empathy (SACE) in Virtual Learning Environments (VLE). Empathy is treated as a multidimensional competence, defined as the ability to identify what another person feels or thinks and respond appropriately, becoming a catalyst for other competencies such as resilience and engagement. Rogers' concept of "internal frame of reference" is highlighted, which warns against the simplistic definition of "putting oneself in another's shoes", emphasizing that the other's experience is unique and the empathic individual must maintain the "as if" condition. In the context of online education, empathy faces barriers such as the predominance of written communication and the lack of non-verbal cues, requiring specific indicators such as social presence and active listening. The resource construction is organized into five modules: Module I — Defining Empathy addresses the concept of empathy, distinguishing it from related terms, its dimensions (cognitive, social, and affective), and the Piagetian foundation of empathy construction in stages of knowledge development. Module II — Empathic Subject describes the dimensions of empathy and its interaction with the technological environment. Module III — Socio-Affective Competence of Empathy discusses the meaning of the term through the analysis of concepts related to affectivity and competence. Module IV — Socio-Affective Scenarios in VLE presents different scenarios that can be outlined from the affective and social profile of the student, identified through tools integrated into the VLE. Finally, Module V — Pedagogical Strategies lists suggestions for pedagogical actions for the main functionalities of the VLE, aiming to build SACE from the elements of knowledge, skill, and attitude. The modules are complemented by the Mideateca, Glossary, and User Guide. The resource evaluation involved 53 teachers in training, using a questionnaire with objective questions (Likert scale) and descriptive ones. The results indicated 82.18% full approval of the content, 82.19% didactic adequacy, and 64.37% satisfaction with usability. However, attention points were identified related to aesthetic adjustments, inclusion of a progress bar, and greater diversification of multimedia resources, to be incorporated into version 2. REDEmpatia contributes by systematizing knowledge on SACE, supporting educators, researchers, and policymakers in promoting personalized and socio-affective learning, also highlighting empathetic communication as an essential practice for strengthening inclusive bonds and interactions. By strengthening empathy in VLE, the resource prepares students for academic, professional, and personal challenges in a digital and interconnected society. SACE is understood as an essential competence for communication, collaboration, conflict reduction, inclusion, engagement, critical and ethical thinking. In turn, it is presented not only as an individual attribute but as a social construction that can be developed and strengthened through intentional pedagogical strategies in VLE. REDEmpatia is currently being translated into Spanish and English. Now is available at https://nuted.ufrgs.br/oa/REDEmpatia/, in Brazilian Portuguese, and will be deposited in open repositories, expanding its impact on teacher training and the quality of technology-mediated education. |