Abstract: |
Employers of recent university graduates identify teamwork as a critical component of career success along with skills such as communication, ethical reasoning, critical thinking, problem-solving, and the application of knowledge to real-life (AAC&U, 2011; Hart Research Associates, 2015, 2018). These skills are relevant across disciplines and professions and prepare individuals to face a “world of unscripted problems”, characterized by complexity and change (AAC&U, 2015, p. 1).
Supported by technology, teamwork can build community among students to address the social isolation sometimes experienced in online courses (Croft et al., 2010; Hammond et al., 2020; Phirangee & Malec, 2017). It helps students develop skills associated with high performing teams, such as individual and collective accountability, open communication, defined roles and norms, shared vision, and clear goals (Katzenbach & Smith, 2015; Schoultz, 2017; Wiese & Ricci, 2011). As students collaborate virtually on team assignments, they learn to understand and appreciate how diversity perspectives, skills, and abilities contribute to improved performance and achievement (Kuh, 2008).
Benefits of teamwork include deeper learning, increased comprehension, and improved knowledge retention (Biggs & Tang, 2011; Hall et al., 2004; Ohl & Cates, 2006; Scott-Ladd & Chan, 2008; Volkov & Volkov, 2015; Wageman & Gordon, 2005). Teamwork increases motivation and enhances skill development (Volkov & Volkov, 2015), lessens anxiety and workload, and results in a better final product (Schultz et al., 2010). However, students may prefer to work alone as a result of negative experiences with teamwork, including logistical problems, personality differences, communication issues, or perceived inequities in workload and grading (Pfaff & Huddleson, 2003; Schultz et al., 2010). These issues may result from insufficient structure, training, or formative feedback. Team assignments must be intentionally designed to help students achieved desired outcomes.
This study examined the influence of peer performance reviews on teamwork skill development. Students provided rubric-based peer feedback on various aspects of teamwork on five course assignments. The reviews were designed to increase individual accountability, improve performance, and develop teamwork skills. The research question was: Do peer reviews help students improve their performance on subsequent assignments? The performance reviews were set up as an assignment in the course learning management system. Students received the average of the scores for the peer review assignment. Data was analyzed to determine score improvements, score range, level of participation, and comment types.
Findings demonstrated that performance ratings did not improve during the semester nor did participation in the review process but rather scores fluctuated. As such, timely, on-going peer review did not appear to influence subsequent performance. As students were not graded on the submission of the peer review assignment, participation declined in the middle of the semester compared to the beginning and end. Also, students tended to give very high or very low scores. Implications suggest that refinements to the assignment are needed to encourage more effective feedback. |